FAQ

​How Do I Place An Order?

 

If you are ordering a piece of jewelry in stock, simply click on the "add to cart" button. If you are wanting to buy a custom-made piece you contact me via email by filling out the info on the contact page.

 

Custom-made pieces can take a week to a month to finish. It completely depends on the design, the piece and where you are in the queue. 

 

Payment

 

Paypal is my preferred method of payment. If you don't have a Paypal account most credit cards are available to you directly through Paypal, as is a direct payment from your bank.

 

A 50% deposit is required for a custom-made piece.  The first two consultations are free. Payment plans are also an option for higher priced items.

 

 

I collect sales tax for all Maine and Illinois sales. 

 

 

      ~ All VWD Jewelry designs are copyright protected  ~ 

​Shipping

 I ship most things by USPS Priority Mail. Everything is fully insured. If you prefer another shipping method, just let me know. Shipping costs vary depending on the value and size of your purchase. It will reflect the actual cost of the shipping and a nominal charge for handling and packaging.

 

All jewelry is beautifully packaged and nice enough for gift giving upon arrival!

 

Returns & Refunds

I stand 100% behind my work. If there is any problem resulting from craftsmanship, simply return it to me and I will make it right!  You pay for shipping to me, I pay for shipping it back to you!  I do not give a refund on custom-made work.

 

If you receive something as a gift and it absolutely, is not for you, I will give you credit for the full amount or an 80% refund;  that is, if the article arrives to me in the same condition it was sent to you.  

 

Privacy Policy

 

I do not sell or share your information. I may however, send mail to you announcing specials or just to send you a greeting or discount during the holidays.